YOU SAY YOU WANT A REVOLUTION?
HYPERTEXT AND THE LAWS OF MEDIA
 
by
 
STUART MOULTHROP
<eifa307@utxvm.bitnet>
University of Texas at Austin
 
_Postmodern Culture_ v.1 n.3 (May, 1991)
 
Copyright (c) 1991 by Stuart Moulthrop, all rights reserved.
 
This text may be freely shared among individuals, but it may
not be republished in any medium without express written
consent from the author and advance notification of the
editors.
 
 
 
 
[1]       The original Xanadu (Coleridge's) came billed as "a
     Vision in a Dream," designated doubly unreal and thus easily
     aligned with our era of "operational simulation" where,
     strawberry fields, nothing is "real" in the first place
     since no place is really "first" (Baudrillard, _Simulations_
     10).  But all great dreams invite revisions, and these days
     we find ourselves perpetually on the re-make.  So here is
     the new Xanadu(TM), the universal hypertext system proposed
     by Theodor Holm Nelson--a vision which, unlike its legendary
     precursor, cannot be integrated into the dream park of the
     hyperreal.  Hyperreality, we are told, is a site of collapse
     or implosion where referential or "grounded" utterance
     becomes indistinguishable from the self-referential and the
     imaginary.  We construct our representational systems not in
     serial relation to indisputably "real" phenomena, but rather
     in recursive and multiple parallel, "mapping on to different
     co-ordinate systems" (Pynchon 159).  Maps derive not from
     territories but from other map-making enterprises: all the
     world's a simulation.
[2]       This reality implosion brings serious ideological
     consequences, for some would say it invalidates the
     informing "master narratives" of modernity, leaving us with
     a proliferation of incompatible discourses and methods
     (Lyotard 26).  Such unchecked variation, it has been
     objected, deprives social critique of a clear agenda
     (Eagleton 63).  Hyperreality privileges no discourse as
     absolute or definitive; critique becomes just another form
     of paralogy, a countermove in the language game that is
     techno-social construction of reality.  The game is all-
     encompassing, and therein lies a problem.  As Linda Hutcheon
     observes, "the ideology of postmodernism is paradoxical, for
     it depends upon and draws its power from that which it
     contests.  It is not truly radical; nor is it truly
     oppositional" (120).
[3]       This problem of complicity grows especially acute where
     media and technologies are concerned.  Hyperreality is as
     much a matter of writing practice as it is of textual
     theory: as Michael Heim points out, "[i]n magnetic code
     there are no originals" (162).  Electronic information may
     be rapidly duplicated, transmitted, and assembled into new
     knowledge structures.  From word processing to interactive
     multimedia, postmodern communication systems accentuate what
     Ihab Hassan calls "immanence" or "the intertextuality of all
     life.  A patina of thought, of signifiers, of 'connections,'
     now lies on everything the mind touches in its gnostic
     (noo)sphere. . . ." (172).  Faced with this infinitely
     convoluted system of discourse, we risk falling into
     technological abjection, a sense of being hopelessly
     abandoned to simulation, lost in "the technico-luminous
     cinematic space of total spatio-dynamic theatre"
     (Baudrillard, _Simulations_ 139).  If all the world's a
     simulation, then we are but simulacral subjects cycling
     through our various iterations, incapable of any "radical"
     or "oppositional" action that would transform the techno-
     social matrix.
[4]       Of course, this pessimistic or defeatist attitude is
     hardly universal.  We are far more likely to hear technology
     described as an instrumentality of change or a tool for
     liberation.  Bolter (1991), Drexler (1987), McCorduck
     (1985), and Zuboff (1988) all contend that postmodern modes
     of communication (electronic writing, computer networks,
     text-linking systems) can destabilize social hierarchies and
     promote broader definitions of authority in the
     informational workplace.  Heim points out that under the
     influence of these technologies "psychic life will be
     redefined" (164).  But if Hutcheon is correct in her
     observation that postmodernism is non-oppositional, then how
     will such a reconstruction of order and authority take
     place?  How and by whom is psychic life--and more important,
     political life--going to be redefined?
[5]       These questions must ultimately be addressed not in
     theory but in practice--which is where the significance of
     Nelson's second Xanadu lies.  With Xanadu, Nelson
     invalidates technological abjection, advancing an
     unabashedly millenarian vision of technological renaissance
     in which the system shall set us free.  In its extensive
     ambitions Xanadu transcends the hyperreal.  It is not an
     opium vision but something stranger still, a business plan
     for the development of what Barthes called "the %social%
     space of writing" (81), a practical attempt to reconfigure
     literate culture.  Xanadu is the most ambitious project ever
     proposed for hypertext or "non-sequential writing" (_Dream
     Machines_ 29; _Literary Machines_ 5/2).  Hypertext
     systems exploit the interactive potential of computers to
     reconstruct text not as a fixed series of symbols, but as a
     variable-access database in which any discursive unit may
     possess multiple vectors of association (see Conklin; Joyce;
     Slatin).  A hypertext is a complex network of textual
     elements.  It consists of units or "nodes," which may be
     analogous to pages, paragraphs, sections, or volumes.  Nodes
     are connected by "links," which act like dynamic footnotes
     that automatically retrieve the material to which they
     refer.  Because it is no longer book-bounded, hypertextual
     discourse may be modified at will as reader/writers forge
     new links within and among documents.  Potentially this
     collectivity of linked text, which Nelson calls the
     "docuverse," can expand without limit.
[6]       As Nelson foresees it, Xanadu would embody this textual
     universe.  The system would provide a central repository and
     distribution network for all writing: it would be the
     publishing house, communications medium, and great
     hypertextual Library of Babel.  Yet for all its radical
     ambitions, Nelson's design preserves familiar proprieties.
     Local Xanadu outlets would be "Silverstands"(TM), retail
     access and consulting centers modeled after fast-food
     franchises and thus integrated with the present economy of
     information exchange.  Xanadu would protect intellectual
     property through copyright.  Users would pay per byte
     accessed and would receive royalties when others obtained
     proprietary material they had published in the system.  The
     problems and complexities of this scheme are vast, and at
     the moment, the fulfilled Xanadu remains a "2020 Vision," a
     probe into the relatively near future.  But it is a future
     with compelling and important implications for the
     postmodern present.
[7]       The future, as Disney and Spielberg have taught us, is
     a place we must come "back" to.  The American tomorrow will
     be a heyday of nostalgia, an intensive pursuit of "lost" or
     "forgotten" values.  Xanadu is no exception: Ted Nelson sees
     the history of writing in the 21st century as an epic of
     recovery.  His "grand hope" lies in "a return to literacy, a
     cure for television stupor, a new Renaissance of ideas and
     generalist understanding, a grand posterity that does not
     lose the details which are the final substance of
     everything" ("How Hypertext (Un)does the Canon" 4).  To a
     skeptical observer, this vision of Xanadu might suggest
     another domain of the postmodern theme park.  Gentle
     readers, welcome to Literacyland!
[8]       But this vision could constitute more than just a
     sideshow attraction.  Nelson foresees a renovation of
     culture, a unification of discourse, a reader-and-writer's
     paradise where all writing opens itself to/in the commerce
     of ideas.  This is the world in which all "work" becomes
     "text," not substance but reference, not containment but
     connection (see Bush; Barthes; Zuboff).  The magnitude of
     the change implied here is enormous.  But what about the
     politics of that change?  What community of interpretation--
     and beyond that, what social order--does this intertextual
     world presume?  With the conviction of a true Enlightenment
     man, Nelson envisions "a new populitism that can make the
     deeper understandings of the few at last available to the
     many" ("How Hypertext (Un)does the Canon" 6).
[9]       What is "populitism"?--another of Nelson's neologisms
     (e.g., "hypermedia," "cybercrud," "teledildonics"), in this
     case a portmanteau word combining "populism" with "elite."
     The word suggests the society-of-text envisioned by
     theorists like Shoshana Zuboff and Jay David Bolter, a
     writing space in which traces of authority persist only as
     local and contingent effects, the social equivalent of the
     deconstructed author-function.  A "populite" culture might
     mark the first step toward realization of Jean-Francois
     Lyotard's "game of perfect information" where all have equal
     access to the world of data, and where "[g]iven equal
     competence (no longer in the acquisition of knowledge, but
     in its production), what extra performativity depends on in
     the final analysis is 'imagination,' which allows one either
     to make a new move or change the rules of the game" (52).
     This is the utopia of information-in-process, the ultimate
     wetware dream of the clerisy: discourse converted with 100
     percent efficiency into capital, the mechanism of that
     magical process being nomology or rule-making--admittedly a
     rather specialized form of "imagination."
[10]      At least two troubles lurk in this paradise.  First,
     the prospect that social/textual order will devolve not unto
     the many but only to a very few; and more important, that
     those few will fail to recognize the terms of their splendid
     isolation.  Consider the case of the reluctant computer dick
     Clifford Stoll, whose memoir, _The Cuckoo's Egg_, nicely
     illustrates these problems.  Stoll excoriates "cyberpunks,"
     virtual vandals who abuse the openness of scientific
     computing environments.  Their unsportsmanlike conduct
     spoils the information game, necessitating cumbersome
     restrictions on the free flow of data.  But Stoll's
     definition of informational "freedom" appears murky at best.
     He repeatedly refers to the mainframe whose system he
     monitors as "his" computer, likening cybernetic intrusions
     to burglaries.  Electronic information, as Stoll sees it,
     lies in strict analogy with material and private property.
[11]      Private in what sense?  Stoll professes to believe that
     scientists must have easy access to research results, but
     only within their own communities.  He is quick to condemn
     incursions by "unauthorized" outsiders.  There is some sense
     in this argument: Stoll repeatedly points out that the
     intruder in the Stanford mainframe might have interfered
     with a lifesaving medical imaging system.  But along with
     this concern comes an ideological danger.  Who decides what
     information "belongs" to whom?  Stoll's "popular elite" is
     restricted to academic scientists, a version of "the people"
     as %nomenklatura%, those whose need to know is defined by
     their professional affiliation.  More disturbingly, Stoll
     seems unaware of the way this brotherhood is situated within
     larger political hierarchies.  Describing a meeting with
     Pentagon brass, he reflects: "How far I'd come.  A year
     ago, I would have viewed these officers as war-mongering
     puppets of the Wall Street capitalists.  This, after all,
     was what I'd learned in college.  Now things didn't seem so
     black and white.  They seemed like smart people handling a
     serious problem" (278).
[12]      Here is elite populism at its scariest.  Though he
     protests (too much) his political correctness, Stoll's sense
     of specialist community shifts to accommodate the demands of
     the moment.  When in Fort Meade he does as the natives do,
     recognizing agents of Air Force Intelligence, the National
     Security Agency, even the CIA and FBI as brothers-in-craft.
     After all, they are "smart" (technologically adept) and
     "serious" (professional).  Their immediate goal seems
     legitimate and laudable.  They are just "handling" a
     problem, tracking down the intruder who has violated the
     electronic privacy of Stoll's community (and, not
     coincidentally, their own).  They are the good policemen,
     the ones Who Are Your Friends, not really "Them" after all
     but just a braid-shouldered version of "Us."
[13]      Stoll is not troubled that these boon companions live
     at the heart of the military-industrial complex.  He
     disregards the fact that they seem aware of domestic
     communications intercepts--in phone conversations, Stoll's
     CIA contact refers to the FBI as "the F entity," evidently
     to thwart a monitoring program (144).  Stoll does task his
     agency associates for sowing disinformation and managing
     dirty wars, but this critique never gets much past the stage
     of rhetorical questions.  In fact Stoll seems increasingly
     comfortable in the intelligence community. If the data
     spooks turn out to be less interested in freedom of
     scientific speech than in quashing a security leak, Stoll
     has no real objection.  His own ideals and interests are
     conveniently served in the process.
[14]      What leads to such regrettable blindness, and how might
     it have been prevented?  These may be especially pertinent
     questions as we consider entrusting our literate culture to
     an automated information system.  The spooks are not so
     easily conjured away.  It is no longer sufficient to object
     that scientists and humanists form distinct communities, and
     that Stoll's seduction could not happen in our own elect
     company.  The old "Two Cultures" paradigm has shifted out
     from under us, largely through catholic adoption of
     technologies like data networks and hypertext.  Networks are
     networks, and we can assume that most if not all of them
     will eventually engender closed elites.  Fascism, as Deleuze
     and Guattari instruct, is a matter of all-too-human desire
     (26).  What can shield humanist networks, or even the
     "generalist" networks Nelson foresees, from the strategy of
     divide and co-opt?  What might insulate Xanadu from those
     ancestral voices prophesying war?
[15]      The answer, as forecasters like McCorduck and Drexler
     point out, lies in the hypertext concept itself--the
     operating principle of an open and dynamic literature, a
     consensual canon with a minimum of hierarchical impedances
     and a fundamental instability in those hierarchies it
     maintains.  Visionary and problematic as it may seem,
     Nelson's vision of "populitism" has much to recommend it--
     not the least of which is its invitation to consider more
     carefully the likely social impact of advanced communication
     systems.  In fact hypertext may well portend social change,
     a fundamental reshaping of text production and reception.
     The telos of the electronic society-of-text is anarchy in
     its true sense: local autonomy based on consensus, limited
     by a relentless disintegration of global authority.  Since
     information is now virtually an equivalent of capital, and
     since textuality is our most powerful way of shaping
     information, it follows that Xanadu might indeed change the
     world.  But to repeat the crucial question, how will this
     change come about?  What actual social processes can
     translate the pragmatics of Nelson's business plan into the
     radicalism of a hypertext manifesto?
[16]      The complete answers lie with future history.  In one
     respect, Ted Nelson's insistence that Xanadu become an
     economically viable enterprise is exemplary: we will
     discover the full implications of this technology only as we
     build, manage, and work in hypertextual communities,
     starting within the existing constraints of information
     capitalism.  But while we wait on history, we can devote a
     little time to augury.  As a theorist of an incipient
     medium, one is reduced to playing medium, eking out
     predictions with the odd message from the Other Side.  Which
     brings us to the last work of Marshall McLuhan, a
     particularly important ancestral voice from whom to hear.
     At his death, McLuhan left behind notes for an enigmatic
     final project: the fourfold "Laws of Media" which form the
     framework for a semiotics of technology.  The Laws proceed
     from four basic questions that can be asked about any
     invention:
          *    What does it enhance or intensify?
          *    What does it render obsolete or displace?
          *    What does it retrieve that was previously
               obsolete?
          *    What does it produce or become when taken to its
               limit?
[17]      As McLuhan demonstrates, these questions are
     particularly instructive when applied to pivotal or
     transforming technologies like printing or broadcasting.
     They are intended to discover the ways in which information
     systems affect the social text, rearranging sense ratios and
     rewriting theories of cultural value.  They reveal the
     nature of the basic statement, the "uttering or 'outering'"
     that underlies mechanical extensions of human faculties.  If
     we put Xanadu and hypertext to this series of questions, we
     may discover more about both the potential and the limits of
     hypertext as an agency of change.
 
 
     1.   WHAT DOES HYPERTEXT ENHANCE OR INTENSIFY?
 
[18]      According to McLuhan's standard analysis,
     communications media adjust the balance or "ratio" of the
     senses by privileging one channel of perception over others.
     Print promotes sight over hearing, giving us an objectified,
     perspectival, symbolized world: "an eye for an ear"
     (_Understanding Media_ 81).  But this approach needs
     modification for our purposes.  Hypertext differs from
     earlier media in that it is not a new thing at all but a
     return or recursion (of which more later) to an earlier form
     of symbolic discourse, i.e., print.  The effect of hypertext
     thus falls not simply upon the sense channels but farther
     along the cognitive chain.  As Vannevar Bush pointed out in
     the very first speculation on informational linking
     technologies, these mechanisms enhance the fundamental
     capacity of %pattern recognition% ("As We May Think," qtd.
     in _Literary Machines_ 1/50).
[19]      Hypertext is all about connection, linkage, and
     affiliation. Formally speaking, its universe is the one
     Thomas Pynchon had in mind when he defined "paranoia" as
     "the realization that %everything is connected%, everything
     in the Creation--not yet blindingly one, but at least
     connected...." (820).  In hypertext systems, this ethos of
     connection is realized in technics: users do not passively
     rehearse or receive discourse, they explore and construct
     links (Joyce 12).  At the kernel of the hypertext concept
     lie ideas of affiliation, correspondence, and resonance. In
     this, as Nelson has argued from the start, hypertext is
     nothing more than an extension of what literature has always
     been (at least since "Tradition and the Individual
     Talent")--a temporally extended network of relations which
     successive generations of readers and writers perpetually
     make and unmake.
[20]      This redefinition of textuality gives rise to a number
     of questions.  What does it mean to enhance our sensitivity
     to patterns in this shifting matrix, to become sensitized to
     what Pynchon calls "other orders behind the visible?"  Does
     this mean that hypertext will turn us into "paranoids,"
     anxious interpreters convinced that all structures are
     mysteriously organized "against" us?  What does interpretive
     "resistance" mean in a hypertextual context?  Can such a
     reading strategy be possible after poststructuralism, with
     the author-function reduced (like Pynchon himself) to quasi-
     anonymous nonpresence, a voiceless occasion for
     deconstructive "writing" (McHoul and Wills 9)?
[21]      Perverse though it may seem, hypertext does accentuate
     the agonistic element of reading.  Early experience with
     hypertext narrative suggests that its readers may actually
     be more concerned with prior authority and design than
     readers of conventional writing.  The apparent "quickliming
     of the author" does not dispel the aura of intention in
     hypertext (Douglas 100).  The constantly repeated ritual of
     interaction, with its reminder of discursive alternatives,
     reveals the text as a made thing, not monologic perhaps but
     hardly indeterminate.  The text gestures toward openness--
     %what options can you imagine?%--but then it forecloses:
     some options are available but not others, and someone
     clearly has done the defining.  The author persists, undead
     presence in the literary machine, the inevitable Hand that
     turns the time.  Hypertextual writing--at least when
     considered as read-only or "exploratory" text (see Joyce)--
     may thus emphasize antithetical modes of reading, leading us
     to regard the deconstructed system-maker much in the way
     that Leo Bersani recently described the author of
     _Gravity's Rainbow_: as "the enemy text" (108).
[22]      So perhaps we need a Psychiatrist General's Warning:
     Reading This Hypertext Can Make You Paranoid--indeed it
     must, since the root sense of paranoia, a parallel or
     parallax gnosis, happens to be a handy way to conceive of
     the meta-sense of pattern recognition that hypertext serves
     to enhance.  But would such a distortion of our cognitive
     ratios necessarily constitute pathology?  In dealing with
     vast and nebulous information networks--to say nothing of
     those corporate-sponsored "virtual realities" that may lie
     in our future--a certain "creative paranoia" may be a
     definite asset.  In fact the paragnosticism implicit in
     hypertext may be the best way to keep the information game
     clean.  Surrounded by filaments and tendrils of a network,
     the sojourner in Xanadu or other hypertext systems will
     always be reminded of her situation in a fabric of power
     arrangements.  Her ability to build and pursue links should
     encourage her to subject those arrangements to inquiry.
     Which brings us to the second of McLuhan's key questions:
 
 
     2.   WHAT DOES HYPERTEXT DISPLACE OR RENDER OBSOLETE?
 
[23]      Though it may be tempting to respond, %the book%, that
     answer makes no sense.  The book is already "dead" (or
     superseded) if by "alive" you mean that the institution in
     question is essential to our continued commerce in ideas.
     Irving Louis Horowitz argues that reports of the book's
     demise are exaggerated; even in an age of television and
     computers, we produce more books each year than ever before
     (20).  Indeed, our information ecology seems likely to
     retain a mix of print and electronic media for at least the
     next century.  Yet as Alvin Kernan recently pointed out, the
     outlook for books in the long run is anything but happy
     (135-43).  As the economic and ecological implications of
     dwindling forests come home, the cost of paper will rise
     precipitously.  At the same time, acidic decay of existing
     books will enormously increase maintenance costs to
     libraries.  Given these factors, some shift to electronic
     storage seems inevitable (though Kernan, an analogue man to
     the last, argues for microfilm).
[24]      Yet this change in the medium of print does not worry
     cultural conservatives like Kernan, Neil Postman, or E.D.
     Hirsch nearly so much as the prospect that the decline of
     the book may terminate the cultural dominance of print.  The
     chief technological culprit in Kernan's "death of
     literature" is not the smart machine but the idiot box.
     "Such common culture as we still have," Kernan laments,
     "comes largely from television" (147).
[25]      But the idiot box--or to be precise, the boxed idiot--
     is precisely the intellectual problem that hypertext seems
     excellently suited to address.  In answer to McLuhan's
     second question--what does hypertext render obsolete?--the
     best answer is not %literacy% but rather %post-literacy%.
     As Nelson foresees, the development of hypertext systems
     implies a revival of typographic culture (albeit it in a
     dynamic, truly paperless environment).  That forecast may
     seem recklessly naive or emptily prophetic, but it is quite
     likely valid.  Hypertext means the end of the death of
     literature.
[26]      Here the voice of the skeptic must be heard: %a revival
     of literacy?--read my lips: not in a million years%.  Even
     the most devoted defender of print is likely to resist the
     notion of a Gutenberg renaissance.  In the West, genuine
     literacy--cultural, multicultural, or simply functional--can
     be found only among a well-defined managerial and
     professional class.  At present that class is fairly large,
     but in the U.S. and U.K., world leaders in laissez-faire
     education, it is contracting noticeably.  So it must seem
     foolish to imagine, as Ted Nelson does, a mass consumer
     market for typographic information, a growth industry based
     on the electronic equivalent of the local library.
[27]      Indeed, should Xanadu become a text-only system (which
     is not intended), its prospects would be poor in the long
     run.  There are however other horizons for interactive
     textuality--not just hypertext but another Nelsonian
     coinage, "hypermedia."  Print is not the only means of
     communication deliverable in a polysequential format
     articulated by software links.  In trying to imagine the
     future of hypertext culture, we must also consider
     interactive multimedia "texts" that incorporate voice,
     music, animated graphics, and video along with alphabetic
     script (Lanham 287).  Hypertext is about connection--
     promiscuous, pervasive, and polymorphously perverse
     connection.  It is a writing practice ideally suited to the
     irregular, the transgressive, and the carnivalesque
     (Harpold 8).  Culturally speaking, the %promiscuity% of
     hypertext (in the root sense of "a tendency to seek
     relations") knows no bounds of form, format, or cultural
     level.  There is no reason to assume that hypertext or
     hypermedia should not support popular as well as elite
     culture, or indeed that it might not promote a "populite"
     miscegenation of discourses.
[28]      But what can this mean--talking books in homeboy jive?
     Street rap accompanied by Eliotic scholia?  Nintendo with
     delusions of cinema?  Or worse, could we be thinking of yet
     more industrial light and magic, the disneyverse of
     eyephones and datagloves where YOU (insert userName) are IN
     THE FANTASY?  Perhaps, as one critic of the computer
     industry recently put it, interactive multimedia must
     inevitably decay to its lowest common denominator, "hyper-
     MTV" (Levy, "Multimedia" 52).  According to this analysis,
     the linear and objectifying tendencies of any print content
     in a multimedium text would be overwhelmed by the
     subjective, irrational, and emotive influence of audio/
     video.  This being the case, hypertext could hardly claim to
     represent "a cure for television stupor."
[29]      But Nelson's aspiration should not be so easily
     dismissed as a vision in a dream.  Hypertext does indeed
     have the power to recover print literacy--though not in
     quite the way that Nelson supposes; which brings us to the
     third of McLuhan's queries:
 
 
     3.   WHAT DOES HYPERTEXT RETRIEVE THAT WAS PREVIOUSLY
          OBSOLETE?
 
[30]      Xanadu and similar projects could invite large numbers
     of people to become reacquainted with the cultural power of
     typographic literacy.  To assert this, of course, is to
     break with McLuhan's understanding of media history.  It is
     hard to dispute the argument of _Understanding Media_ and
     _The Gutenberg Galaxy_ that the culture of the printing
     press has entered into dialectic contention with a different
     ethos based on the "cool" immediacy of broadcasting.  But
     though that diagnosis remains tremendously important,
     McLuhan's cultural prognosis for the West holds less value.
     McLuhan saw clearly the transforming impact of "electric"
     technologies, but perhaps because he did not live much
     beyond the onset of the microprocessor boom, he failed to
     recognize the next step--the %recursion% to a new stage of
     typographic literacy through the syncretic medium of
     hypertext.
[31]      It is crucial to distinguish recursion from return or
     simple repetition, because this difference answers the
     objection that print literacy will be lost or suppressed in
     multimedia texts.  Recursion is self-reference with the
     possibility of progressive self-modification (Hofstadter
     127).  Considered for its recursive possibilities, "writing"
     means something radically different in linked interactive
     compositions than it does in a codex book or even a
     conventional electronic document.  Literacy in hypertext
     encompasses two domains: the ordinary grammatical,
     rhetorical, and tropological space that we now know as
     "literature," and also a second province, stricter in its
     formalisms but much greater in its power to shape
     interactive discourse.  This second domain has been called
     "writing space" (Bolter 4); a case might be made (with
     apologies to those who insist that virtual reality is
     strictly a post-print phenomenon) that it also represents
     the true meaning of %cyberspace%.
[32]      Walter Benjamin observed with some regret that by the
     1930's, any literate European could become an author, at
     least to the extent of publishing a letter or an article in
     the newspapers (232).  With no regrets at all, Ted Nelson
     envisions a similar extension of amateur literary production
     in Xanadu, where all readers of the system can potentially
     become writers, or at least editors and commentators.  The
     First Amendment guarantee of free speech, Nelson points out,
     is a %personal% liberty: anyone may publish, and in Xanadu
     everyone can.  So Nelson bases his prediction of revived
     literacy on the promise of a broadly popular publishing
     franchise.
[33]      This vision is limited in one crucial regard.  Nelson
     treats print essentially as the %content% of his system,
     which is taking a rather narrow view.  In describing Xanadu
     as a more or less transparent medium for the transmission of
     text, Nelson overlooks the fact that alphabetic or
     alphanumeric representation also defines the %form% of
     Xanadu, and indeed of any hypertext system.  This neglect is
     consistent with the generally broad focus of Nelson's
     vision, which has led him to dismiss details of user-
     interface design as "front-end functions" to be worked out
     by the user.
[34]      Design details, whether anterior or posterior to the
     system, cannot be passed over so easily.  In fact the
     structure and specifications of the hypertext environment
     are themselves parts of the docuverse, arguably the most
     important parts.  Beneath any hypertext document or system
     there exists a lower layer that we might call the
     %hypotext%.  On this level, in the working implementations
     of its "protocols," Xanadu is a creature of print.  The
     command structures that govern linkage, display, editing,
     accounting, and all the other functions of the system exist
     as digital impulses that may be translated into typographic
     text.  They were written out, first in pseudo-English
     strings, then in a high-level programming language, finally
     as binary code.  Therefore Xanadu at its most intimate level
     is governed by all those features of the typographic medium
     so familiar from McLuhan's analysis: singular sequentiality,
     objectivity, instrumentality, "left-brained" visual bias,
     and so on.  The wonder of hypertext and hypermedia lies in
     their capacity to escape these limitations by using the
     microprocessor to turn linear, monologic typography
     recursively back upon itself--to create linear control
     structures that enable an escape from linear control.
[35]      In recognizing the recursive trick behind hypertextual
     writing, we come to a broader understanding of electronic
     literacy.  Literacy under hypertext must extend not only to
     the "content" of a composition but to its hypotextual "form"
     as well--e.g., the way nodes are divided to accommodate data
     structures and display strategies, or the types of linkage
     available and the ways they are apparent to the reader.
     Practically speaking, this means that users of a hypertext
     system can be expected to understand print not only as the
     medium of traditional literary discourse, but also as a
     meta-tool, the key to power at the level of the system
     itself.
[36]      Ong and McLuhan have argued that television and radio
     introduce "secondary orality," a recursion to non-print
     forms of language and an "audile space" of cognition
     (_Orality and Literacy_ 135; _Laws of Media_ 57).  By
     analogy, hypertext and hypermedia seem likely to instigate a
     %secondary literacy% --"secondary" in that this approach to
     reading and writing includes a self-consciousness about the
     technological mediation of those acts, a sensitivity to the
     way texts-below-the-text constitute another order behind the
     visible.  This secondary literacy involves both rhetoric and
     technics: to read at the hypotextual level is to confront
     (paragnostically) the design of the system; to write at this
     level is to reprogram, revising the work of the first maker.
     Thus this secondary literacy opens for its readers a
     "cyberspace" in the truest sense of the word, meaning a
     place of command and control where the written word has the
     power to remake appearances.  This space has always been
     accessible to the programming elite, to system operators
     like Clifford Stoll and shady operators like his hacker
     adversary.  But Nelson's 2020 Vision puts a Silverstand in
     every commercial strip right next to McDonald's and
     Videoland.  If Xanadu succeeds in re-awakening primary
     literacy as a mass phenomenon, there is reason to believe
     that it will inculcate secondary literacy as well.
[37]      But like any grand hope, this technopiate dream of a
     new literacy ultimately has to face its man from Porlock.
     Secondary literacy might well prove culturally disastrous.
     The idea of a general cyberspace franchise, in which all
     control structures are truly contingent and "consensual,"
     does summon up visions of informatic chaos.  "Chaos,"
     however, is a concept we have recently begun to understand
     as something other than simply an absence of "order:" it is
     instead a condition of possibility in which new arrangements
     spontaneously assemble themselves (Prigogine and Stengers
     14).
[38]      Taking this neo-chaotic view, we might inquire into the
     possible positive effects of secondary literacy in a
     postmodern political context.  In outlining a first move
     beyond our recent "depthless," ahistorical quiescence,
     Fredric Jameson calls for an "aesthetic of cognitive
     mapping," a "pedagogical political culture" in which we
     would begin to teach ourselves where we stand in the
     networks of transnational power (92).  At this moment, as
     the West reconsiders its New World Order in the aftermath of
     a war for oil reserves, we seem in especially urgent need of
     such education.  But such a cultural pedagogy clearly needs
     something more than the evening war news, especially when
     reporters are confined to informational wading pools.  We
     require not only a sensitivity to the complex textuality of
     power but an ability to intercept and manipulate that text--
     an advanced creative paranoia.  This must ultimately be a
     human skill, independent of technological "utterance;" but
     the secondary literacy fostered by hypertext could help us
     at least to begin the enormous task of drawing our own
     cognitive maps.  Here, however, we verge on the main
     question of hypertextual politics, which brings up the last
     item in the McLuhan catechism:
 
 
     4.   WHAT DOES HYPERTEXT BECOME WHEN TAKEN TO ITS LIMIT?
 
[39]      Orthodox McLuhanite doctrine holds that "every form,
     pushed to the limit of its potential, reverses its
     characteristics" (_Laws of Media_ viii).  Media evolution,
     in McLuhan's view, proceeds through sharply punctuated
     equilibriums.  "Hot" media like print tend to increase their
     routinization and determinism until they reach a limit (say,
     the prose of the late 19th century).  Beyond that point the
     overheated medium turns paradoxical, passing almost
     instantly from hot to super-"cool," bombarding readers with
     such a plethora of codings that conventional interpretation
     collapses.  Structure and hierarchy, the distinguishing
     features of a "hot" medium, reduce to indeterminacy.  The
     plurality of codes overwhelms hermeneutic certainty, the
     "figure" of a univocal text reverses into polysemous
     "ground," and we reach the ultima thule of Gutenberg
     culture, _Finnegans Wake_.
[40]      But though McLuhan had much to say about the reversal
     of overheated media, he left the complementary possibility
     unexplored.  What happens to already "cool" or participatory
     media when they reach their limits?  True to the fourth law,
     their characteristics reverse, but here the effect is
     reactionary, not radical.  Radio, for instance, begins in
     interactive orality (two-way transceiving) but decays into
     the hegemony of commercial broadcasting, where "talk radio"
     lingers as a reminder of how open the airwaves are not.
     Television too starts by shattering the rigid hierarchies of
     the Gutenberg nation-state, promising to bring anyplace into
     our living rooms; but its version of Global Village turns
     out to be homogenous and hegemonic, a planetary empire of
     signs.
[41]      Hypertext and hypermedia are also interactively "cool,"
     so following this analysis we might conclude that they will
     undergo a similar implosion, becoming every bit as
     institutionalized and conservative as broadcast networks.
     Indeed, it doesn't take McLuhanite media theory to arrive at
     that forecast.  According to the economic logic of late
     capitalism, wouldn't the Xanadu Operating Company ultimately
     sell out to Sony, Matsushita, Phillips, or some other
     wielder of multinational leverage?
[42]      Such a self-negating "reversal" may not be the only
     possible outcome, however.  What if the corporate shogunate
     refuse to venture their capital?  What if business leaders
     realize that truly interactive information networks do not
     make wise investments?  This conclusion might be supported
     by memory of the controversy that Sears and IBM stirred up
     when they tried to curtail user autonomy on their Prodigy
     videotex system (see Levy, "In the Realm of the Censor").
     This scenario of corporate rejection is not just speculative
     fabulation, but the basis for a proposed modification to
     McLuhan's fourth law.  Media taken to their limits tend to
     reverse, but not all media reverse in the same way.  The
     case of a complex, syncretic, and fundamentally interactive
     medium like hypertext may involve a "reversal" that does not
     bring us back to the same-as-it-ever-was--not a reversal in
     fact but a recursion (%deja vu%) to a new cultural space.
[43]      We have entered into a period of change in reading and
     writing that Richard Lanham calls a "digital revolution"
     (268).  As this revolution proceeds (if it is allowed to do
     so), its consequences will be enormous.  The idea of
     hypertext as a figment of the capitalist imagination, an
     information %franchise% in both Nelson's and Lyotard's
     senses, could well break down.  Though Xanadu may in fact
     open its Silverstands some day soon, hypertext might not
     long remain a commercial proposition.  The type of literacy
     and the kind of social structure this medium supports stand
     fundamentally against absolute property and hierarchy.  As
     we have hinted, hypertext and hypermedia peel back to reveal
     not just an aesthetics of cognitive mapping but nothing less
     than the simulacral map-as-territory itself: the real
     beginnings of cyberspace in the sense of a %domain of
     control%.
[44]      "Cyberspace.  A consensual hallucination experienced
     daily by billions of legitimate operators, in every
     nation...  A graphic representation of data abstracted from
     the banks of every computer in the human system" (Gibson
     51).  William Gibson's concept of a cybernetic workspace,
     laid out in his dystopian novel _Neuromancer_, represents
     the ultimate shared vision in the global dream of
     information commerce.  For all its advancement beyond the
     age of nation-state capitalism, Gibson's world remains
     intensely competitive and hierarchical (for nation-state
     substitute the revived %zaibatsu%).  _Neuromancer_ is
     _Nineteen Eighty-Four_ updated for 1984, the future somewhat
     gloomily surveyed from Reagan America.
[45]      There is accordingly no trace of social "consensus" in
     Gibson's "consensual" infosphere.  In his version of
     cyberspace, the shape of vision is imposed from without.
     "They" control the horizontal, "They" control the vertical.
     Of course there must be some elements of chaos, else Gibson
     would be out of business as a paperback writer; so he
     invents the "cyberspace cowboy," a hacker hero who plays the
     information game by what he thinks of as his own rules.  But
     though cowboys may attempt to destabilize the system, their
     incursions amount at best to harassment and privateering.
     These forms of enterprise are deemed "illegal," though they
     are really just business by another name, inventiveness and
     competitive advantage being the only effective principles of
     operation.
[46]      Gibson's dark dream is one thing--in effect it is a
     realization of McLuhan's prophecy of reversal, an empowering
     technology turned into a mechanism of co-option and
     enslavement.  But perhaps Ted Nelson's 2020 Vision of
     hypertextual literacy is something else.  If not a utopian
     alternative, Nelson's project may at least provide a
     heterotopia, an otherplace not zoned in the usual ways for
     property and performativity.  Cyberspace as Gibson and
     others define it is a Cartesian territory where scientists
     of control define boundaries and power lines.  The Xanadu
     model lets us conceive instead a decentered space of
     literacy and empowerment where each subject acts as
     %kybernos%, steering her way across the intertextual sea.
[47]      Nelson's visions of the future differ crucially from
     Gibson's.  In Xanadu we find not consensual illusion but
     genuine, negotiated consensus.  The pathways and connections
     among texts would be created on demand.  According to
     Nelson's plans to date, only the most fundamental "back end"
     conventions would be strictly determined: users would be
     free to customize "front end" systems to access information
     more or less as they like.  Xanadu thus possesses virtually
     no "canons" in the sense of a shelf of classics or a book of
     laws; the canons of Xanadu might come closer to the musical
     meaning of the word--congeries of connections and
     relationships that are recognizably orderly yet
     inexhaustibly various.  The shifting networks of consensus
     and textual demand (or desire) in Xanadu would be
     constructed by users and for users.  Their very multiplicity
     and promiscuity, one might argue, would militate powerfully
     against any slide from populitism back to hierarchy.
[48]      Nelson's visionary optimism seems vindicated, then.
     Xanadu as currently conceived--even in its status as
     Nelson's scheme to get rich very slowly--opens the door to a
     true social revolution with implications beyond the world of
     literature or mass entertainment.  Xanadu would remove
     economic and social gatekeeping functions from the current
     owners of the means of text production (editors, publishers,
     managers of conglomerates).  It would transfer control of
     cultural work to a broadly conceived population of culture
     workers: writers, artists, critics, "independent scholars,"
     autodidacts, "generalists," fans, punks, cranks, hacks,
     hackers, and other non- or quasi-professionals.  "Tomorrow's
     hypertext systems have immense political ramifications, and
     there are many struggles to come," Nelson warns (_Literary
     Machines_ 3/19).  This is an understatement of cosmic
     proportions.
[49]      But it would be a mistake to celebrate cybernetic May
     Day without performing a few reality checks.  Along with all
     those visionary forecasts of "post-hierarchical" information
     exchange (Zuboff 399), some hard facts need to be
     acknowledged.  The era of the garage-born computer messiah
     has passed.  Directly or indirectly, most development of
     hardware and software depends on heavily capitalized
     multinational companies that do a thriving business with the
     defense establishment.  This affiliation clearly influences
     the development of new media--consider a recent paper on
     "The Rhetoric of Hypertext" which uses the requirements of a
     military training system to propose general standards of
     coherence and instrumental effectiveness for this medium
     (Carlson 1990).  Technological development does not happen
     in cyberspace, but in the more familiar universe of
     postindustrial capital.  Thus to the clearheaded, any
     suggestion that computer technology might be anything but an
     instrument of this system must seem quixotic or plain
     foolish.
[50]      Before stepping off into cyberspace, we do well to
     remove the futurist headgear and listen to some voices in
     the street.  No one wants to read anymore: "books suck, TV
     rules."  Computers are either imperial business machines or
     head toys for the yuppies.  Anyone still interested in
     "mass" culture needs to check out the yawning gap between
     the rich and the debtpayers, not to mention the incipient
     splintering of Euro-America into warring ethnicities and
     "multicultural" tribes.  And while we're at it, we might
     also do some thinking about the Gulf conflict, war-game-as-
     video-game with realistic third-world blood, a campaign in
     defense of economic imbalance and the West's right to
     determine political order in the Middle East.  Perhaps we
     have used the word "revolution" far too loosely.  Given the
     present state of political and cultural affairs, any vision
     of a "populite" future, or as John Perry Barlow has it, an
     "electronic frontier" (Bromberg 1991), needs hard scrutiny.
[51]      Do we really want a revolution?  Are academic and
     corporate intellectuals truly prepared to dispense with the
     current means of text production and the advantages they
     afford in the present information economy?  More to the
     point, %are we capable% of overturning these institutions,
     assuming we have the will to do so?  Looking back from the
     seventies, Jean Baudrillard criticized the students of Paris
     '68 for assuming control of the national broadcast center
     only to reinstate one-to-many programming and the
     obscurantist focus of the "media event."  The pre-
     revolutionary identity of television swiftly reasserted
     itself in the midst of radical action.  The seizure was in
     fact just a sham revolution, Baudrillard concludes: "Only
     total revolution, theoretical and practical, can restore the
     symbolic in the demise of the sign and of value.  Even signs
     must burn" (_Political Economy of the Sign_ 163).  Xanadu
     as Nelson imagines it does promise to immolate certain
     cultural icons: the entrepreneurial publishing house, the
     codex book, the idea of text as unified, self-contained
     utterance.  Taken to its limits, hypertext could
     reverse/recourse into a general medium of control, a means
     of ensuring popular franchise in the new order of virtual
     space.  Public-access Xanadu might be the last hope for
     consensual democracy in an age of global simulation.
[52]      Or it might not: we do well to remember that Ted
     Nelson's vision comes cleverly packaged with assurances that
     copyright and intellectual property shall not perish from
     the earth.  Some signs would seem to be flame-retardant.
     The vision of Xanadu as cyberspatial New Jerusalem is
     conceivable and perhaps eligible, but by no stretch of the
     imagination is it inevitable.  To live in the postmodern
     condition is to get along without the consolation of
     providential fictions or theories of historical necessity.
     This renunciation includes the "Laws of Media," whose force
     in the final analysis is theoretical and heuristic, not
     normative.  As Linda Hutcheon observes, postmodernism
     undermines any attempt at binary distinction.  To invoke the
     possibility of a "post-hierarchical" information order, one
     must assert the fact that all orders are contingent, the
     product of discursive formations and social contracts.  But
     this postulate generates a fatally recursive paradox: if all
     order is consensual, then the social consensus may well
     express itself against revolution and in support of the old
     order.  The term "post-hierarchical" may some day turn out
     to carry the same nasty irony as the words "postmodern" or
     "postwar" in the aftermath of Desert Storm: welcome back to
     the future, same as it ever was.
[53]      In the end it is impossible to put down Nelson's
     prophecies of cultural renovation in Xanadu; but it is
     equally hard to predict their easy fulfillment.  Xanadu and
     the hypertext concept in general challenge humanists and
     information scientists to reconsider fundamental assumptions
     about the social space of writing.  They may in fact open
     the way to a new textual order with a new politics of
     knowledge and expression.  However, changes of this
     magnitude cannot come without major upheavals.
     Responsibility for the evolution of hypertext systems as
     genuine alternatives to the present information economy
     rests as much with software developers, social scientists,
     and literary theorists as it does with legislators and
     capitalists.  If anything unites these diverse elites, it
     might be their allegiance to existing institutions of
     intellectual authority: the printed word, the book, the
     library, the university, the publishing house.  It may be,
     as Linda Hutcheon asserts, that though we are incapable of
     direct opposition to our native conditions, we can still
     criticize and undermine them through such postmodern
     strategies as deconstruction, parody, and pastiche (120-21).
     Secondary literacy might indeed find expression in a
     perverse or promiscuous turn about or within the primary
     body of literate culture.  But it seems equally possible
     that our engagement with interactive media will follow the
     path of reaction, not revolution.  The cultural mood at
     century's end seems anything but radical.  Witness the
     President's attacks on cultural diversity (or as he sees it,
     "political correctness") in higher education.  Or consider
     Camille Paglia's recent "defense" of polyvalent, post-print
     ways of knowing, capped off by a bizarre reversal in which
     she decrees that children of the Tube must be force-fed "the
     logocentric and Apollonian side of our culture" (Postman and
     Paglia 55).  Given these signs and symptoms, the prospects
     for populite renaissance and secondary literacy do not seem
     especially rosy.  "It is time for the enlightened repression
     of the children," Paglia declares.  Yet in the face of all
     this we can still find visionary souls who say they want a
     textual, social, cultural, intellectual revolution.  In the
     words of Lennon:
 
          Well, you know...
          We all want to change your head.
 
     The question remains: which heads do the changing, and which
     get the change?
 
     ------------------------------------------------------------
 
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